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White Debeers · We're here
Every question
deserves an
expert answer.
Reach us the way that suits you. We respond within 24 hours — always personally, never automated.
Fastest response
WhatsApp Us
+91 97236 24979
Reply within 2 hours
For detailed queries
Email Us
whitedebeers@gmail.com
Response within 24 hours
Working hours
We're Available
Monday – Saturday
11:30 AM – 7:00 PM EST
or leave us a message below
Tell us what you need.
Custom sizing, order help, or just curious about a piece — we'd love to hear from you.
💎
Real experts
Every reply comes from our in-house jewellery team — not a bot.
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Order support
Track, modify, or return your order with zero hassle.
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Custom sizing
Made-to-measure at no extra cost. Just ask.
🌍
Ships worldwide
Questions about international delivery? We've got answers.
Visit us
Come see us
in person.
Address 508, UNIVERSAL TRADE CENTER _ SURAT,
Opp. Indian oil petrol pump, near Hari Om Circle,
Adajan Gam, L.P.Savani, Surat, Gujarat 395009
Opp. Indian oil petrol pump, near Hari Om Circle,
Adajan Gam, L.P.Savani, Surat, Gujarat 395009
Store hours Monday – Saturday: 10am – 9 pm
Sunday: 11 am – 1pm
Get directions →
Sunday: 11 am – 1pm
Quick answers
Frequently asked.
Can't find what you're looking for? Message us directly — we reply fast.
All orders are shipped within 12–36 hours from our warehouse. Delivery times depend on your shipping option — all orders are fully tracked from our facility to your door.
You'll receive an order confirmation email immediately after placing your order. If you don't see it within a few minutes, please check your spam folder or contact us directly.
Yes — if your order hasn't been dispatched yet, we can update your address. Please contact us on WhatsApp or email as quickly as possible and we'll sort it out for you.
Absolutely. Every White Debeers piece can be made to your exact measurements at no extra charge. Custom engraving is also available — just mention it when you reach out.
Yes. Every diamond we use is IGI certified — the internationally recognised standard for lab grown diamonds. Your certificate comes with every order.